Privacy Policy

Effective Date: Upon posting or presentation during checkout

Overview

This Privacy Policy explains how Diamond Debris Solutions (“Company,” “we,” “us,” “our”) collects, uses, discloses, and safeguards personal information when you visit diamonddebrissolutions.com, place an order, or interact with us (the “Services”).

Information We Collect

  • Identifiers and Contact Details: Name, email address, phone number, billing/service address, company name (if applicable).
  • Order and Service Information: Dumpster size, delivery and pickup dates/locations, service instructions, communications, photos/notes documenting placement, compliance, and pickup conditions.
  • Payment Information: Collected and processed by third‑party payment processors; we do not store full card numbers.
  • Device/Usage Data: IP address, device/browser type, pages viewed, referral URLs, timestamps, and related analytics.
  • Cookies/Similar Technologies: Cookies, pixels, and tags for site functionality, analytics, and (if enabled) marketing.

How We Use Information

  • Provide Services: Process orders, deliver and pick up dumpsters, schedule service, and provide customer support.
  • Billing and Collections: Process payments, detect/prevent fraud, manage chargebacks, and collect amounts due.
  • Safety, Compliance, and Enforcement: Verify permits; document placement/pickups; prevent prohibited disposals; comply with laws/lawful requests; enforce our Terms.
  • Improve and Analyze: Monitor performance, fix issues, and improve offerings and user experience.
  • Communications: Send service updates, invoices, receipts, and—where permitted—marketing communications.

Legal Bases for Processing (where applicable)

  • Contract: To fulfill our agreement with you (rental, delivery, pickup).
  • Legitimate Interests: Site security, service improvement, and recordkeeping.
  • Legal Obligations: Tax, accounting, and regulatory compliance.
  • Consent: For certain cookies/marketing and SMS where required by law.

Sharing and Disclosure

  • Service Providers: Payment processors, hosting/IT, logistics, customer support tools, analytics, and messaging/SMS providers that process data on our behalf under confidentiality and security obligations.
  • Compliance and Protection: Law enforcement, regulators, or courts where required or to protect rights, property, or safety.
  • Business Transfers: Information may be transferred in a merger, acquisition, financing, or sale of assets under comparable protections.
  • At Your Direction: Where you request or authorize sharing.

Cookies and Analytics

  • Essential Cookies: For core site and checkout functionality.
  • Analytics Cookies: To understand usage and improve performance.
  • Marketing Cookies: For ads/remarketing if enabled.
  • Your Choices: Control cookies via browser settings and any consent tools we offer. Some features may not work without cookies.

Data Retention

We retain personal information as long as necessary to provide the Services and for legitimate business purposes, including legal, tax, accounting, fraud prevention, and enforcement obligations.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

Your Choices and Rights

  • Access/Update/Delete: You may request access to, correction of, or deletion of your personal information, subject to legal and contractual limits.
  • Marketing Preferences: Opt out of marketing emails using unsubscribe links. For SMS, reply STOP to opt out and HELP for help. Transactional/service messages will continue.
  • Cookies: Manage via browser settings or consent tools where offered.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided information to us, contact us to request deletion.

Do Not Track

We do not currently respond to “Do Not Track” signals. You can control cookies through your browser and site preferences.

International Users

Our Services are intended for use in the United States. If you access them from outside the U.S., you consent to the transfer and processing of your information in the U.S.

Third‑Party Links

Our Site may link to third‑party websites/services. We are not responsible for their practices. Review their privacy policies.

SMS/Text Messaging Privacy Disclosures

  • Program Description: Diamond Debris Solutions sends text message updates and responses to consumer customers about pricing and products offered at https://diamonddebrissolutions.com/.
  • Use of Mobile Numbers: We collect and use mobile numbers to send transactional service messages (e.g., order confirmations, delivery/pickup coordination, support responses) and, where permitted, limited marketing consistent with your consent.
  • Storage and Sharing: Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes. We may share limited information with service providers solely to deliver and support messaging (e.g., our SMS platform).
  • Consent and Opt-Out: By providing your mobile number and opting in, you consent to receive texts for the purposes you selected. Reply STOP to opt out at any time; reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
  • Record of Consent: We maintain records of consent as required by applicable law.

I confirm that a link to my Privacy Policy is visible on the website provided in this form; is updated to describe my use cases for text messaging; and explicitly states what information, if any, is shared with third parties and for what purposes.

Share this example with your attorney and website manager: Diamond Debris Solutions sends text message updates and responses to consumer customers about pricing and products offered at https://diamonddebrissolutions.com/. Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes are effective upon posting to our Site or presentation during checkout. Continued use after the effective date constitutes acceptance.

Contact Us

Email: ddsolutions.fl@gmail.com

Diamond Debris Solutions

Phone: (813) 219-0810